We are no longer experiencing any delays, the speed is back to normal and no data has been lost.
Posted May 21, 2020 - 13:30 EEST
Identified
We have identified that the network connection was running slow between one of the shards databases and the historical data servers. In turn, this caused a delayed writing process. Our technical team is working on a fix for this, to bring the speed back to normal.
Posted May 21, 2020 - 11:45 EEST
Investigating
We are experiencing delays with processing today's ranks and Visibility. Our tech team is investigating and we will provide updates as soon as possible.
Posted May 21, 2020 - 10:45 EEST
This incident affected: Rank tracking service and Visibility.