The issue has been fixed and all systems are back to normal. No data has been lost.
Posted Sep 20, 2021 - 12:06 EEST
Identified
We have identified more connectivity issues between our crawlers and the rest of the infrastructure, causing delays in processing new keywords and new campaigns.
Posted Sep 20, 2021 - 11:00 EEST
This incident affected: Rank tracking service, Visibility, and New keyword processor.