The monitoring confirmed that the incident has been resolved.
Posted Oct 04, 2021 - 18:00 EEST
Update
All systems are back to normal, but we are still monitoring the fix.
Posted Oct 01, 2021 - 18:55 EEST
Monitoring
A fix has been implemented and we're monitoring the results.
Posted Oct 01, 2021 - 18:27 EEST
Update
An update on our side caused the mechanisms we have in place for rank integrity to detect false positives and wouldn't allow for the new positions to be saved. We're working on correcting it, but no data has been lost.
Posted Oct 01, 2021 - 17:31 EEST
Identified
We have identified that exports are also affected by this issue.
Posted Oct 01, 2021 - 16:15 EEST
Investigating
We are experiencing delays in processing ranks and Visibility for today.
Posted Oct 01, 2021 - 15:00 EEST
This incident affected: Rank tracking service, Visibility, and Email reports.