Delays in processing new keywords and new campaigns

Incident Report for SEOmonitor

Resolved

The issue has been fixed and all systems are back to normal. No data has been lost.

Posted Sep 17, 2021 - 14:02 EEST

Identified

We have identified connectivity issues between the crawlers and the rest of our infrastructure. We are working on a fix.

Posted Sep 17, 2021 - 13:02 EEST

Investigating

We are experiencing delays in processing ranks and Visibility on new campaigns and new keywords. We are still investigating the issue.

Posted Sep 17, 2021 - 12:30 EEST

This incident affected: Rank tracking service, Visibility, and New keyword processor.