Delays in processing new keywords

Incident Report for SEOmonitor

Resolved

The incident has been resolved. All systems are back to normal and no data has been lost.

Posted Oct 15, 2021 - 15:30 EEST

Identified

The issue has been identified as coming from a server that could not be reached within our network. We are working on implementing a fix.

Posted Oct 15, 2021 - 11:10 EEST

Investigating

We are investigating an issue with the processing queues for new keywords.

Posted Oct 15, 2021 - 01:00 EEST

This incident affected: Rank tracking service and New keyword processor.